What would you suggest companies do to quantify how Twitter is benefiting / hurting them? (from my Radar Post – Peter P)
(OK – so a big caveat here — The quality of  my counsel depends …

I would give you this piece of advice for how to keep up with new technology – don’t try. Use the technology to subscribe to people that you trust – and follow their lead.

If you’re company is building an approach to Twitter – great. If you are focused on using it to meet business objectives – great. If you aren’t thinking about how Twitter can make everyone in your organization smarter – you are missing what I think is the biggest opportunity.

Answering the question: What percentage of tweets should be personal/professional interests?

Loose Transcript
I find this question fascinating because with social technologies business IS personal so that line is very blurry. – Think about some …

This is the second installment of my new series on Forbes focusing on Social Media Guidelines and Etiquette.

Here is a rough transcript of this segment:
Q.
How should I deal with employees using tools like Twitter for …

This is a cross-post from Radar
Ever since I posted a how-to on establishing guidelines for social media in the workplace, the issue that has generated the most energy concerns productivity. Employers it seems are very …

This single screen capture from Peets Tweets is a great example of how Social Media blurs the boundaries between business functions.

“We know what we do.  We know why we do what we do.  What we don’t know is what what we do does” – Michel Foucualt*

@lucatoledo reminded me that it is the 25th anniversary …

Today Ken Majer – change-agent and leadership guru to many large corporations -  asked for my opinion on why Twitter was receiving so much attention – how much of it is well deserved, how much …

Social Filtering has been going on forever – the people you use in your life as sources of trusted information; people who help you make decisions (the maven on baking when you get stuck with …