Comments on: Interview: Customer Service is the New Marketing http://www.opposableplanets.com/social-media/2008/10/interview-customer-service-is-the-new-marketing/ Social Tools Follow Social Rules Sat, 21 Jan 2012 16:16:52 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Moment of Truth: We are all Marketers Now « Opposable Planets http://www.opposableplanets.com/social-media/2008/10/interview-customer-service-is-the-new-marketing/comment-page-1/#comment-11 Moment of Truth: We are all Marketers Now « Opposable Planets Thu, 23 Oct 2008 05:19:50 +0000 http://opposableplanets.wordpress.com/?p=176#comment-11 [...] the lens of their own business responsibility: “Customer service is the new marketing…” right! (Look no further than Zappos) “Product development is the new marketing…” right! (Look no [...] [...] the lens of their own business responsibility: “Customer service is the new marketing…” right! (Look no further than Zappos) “Product development is the new marketing…” right! (Look no [...]

]]> By: opposableplanets http://www.opposableplanets.com/social-media/2008/10/interview-customer-service-is-the-new-marketing/comment-page-1/#comment-10 opposableplanets Sat, 04 Oct 2008 01:04:51 +0000 http://opposableplanets.wordpress.com/?p=176#comment-10 @A I think you are exactly right - marketing is going horizontal as a discipline. I am going to blog about that shortly. I will post next webcast on www.oreilly.com as well as here... J @A
I think you are exactly right – marketing is going horizontal as a discipline. I am going to blog about that shortly.
I will post next webcast on http://www.oreilly.com as well as here…
J

]]> By: A. Kemp http://www.opposableplanets.com/social-media/2008/10/interview-customer-service-is-the-new-marketing/comment-page-1/#comment-9 A. Kemp Fri, 03 Oct 2008 23:17:56 +0000 http://opposableplanets.wordpress.com/?p=176#comment-9 This is a great video - It feels like everything is the "new" marketing. Even marketing. I attended your webcast and thought the whole notion of listening as the launch point for evangelizing social technologies in my company was helpful. I have already started. When is the next webcast that was mentioned? This is a great video – It feels like everything is the “new” marketing. Even marketing.

I attended your webcast and thought the whole notion of listening as the launch point for evangelizing social technologies in my company was helpful. I have already started. When is the next webcast that was mentioned?

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