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I have just switched to Facebook’s timeline.   I did so grudgingly.  I don’t llke the new interface.   It makes …

The great game on the Internet is to own as many of the disparate pieces that make up The Internet Operating System.   The pieces of this puzzle are many (and well covered in Tim O’Reilly’s …

Fundamental to the Internet as a many-to-many communications network  is the notion of disintermediation.   Everyone has their own broadcast tower and doesn’t need a middle-man to  put their voice into a public forum.  What’s …

My new article for Forbes covering the real-time web is out this morning here:
There is a lot of fuss and confusion over the term “real-time Web” epitomized in this recent comment on O’Reilly Radar:
“I’ve been …

While we have been wringing our hands over the loss of newspapers this year, I fundamentally believe that journalism will come out OK… I can’t say the same for the prospects of remaining anonymous in civic life.

Web 2.0 hinges upon the notion that online users add value through (1) explicit co-creation;  think of Dell’s Ideastorm or Threadless, (2)  their behavior; think Amazon’s recommendations “people like you also bought…” or (3) the …

Here are four key principles for creating a stronger business in the network economy:

Listening beats Talking
Open beats Closed
Relationships Beat Transactions
Questions beat Answers

Over the course of the next few posts I will …

Yesterday I was lucky enough to attend a Forrester round table on the future of the Social Web put together by Jeremiah Owyang and hosted by SAP (thanks to both for an incredible job).  It …

I often refer to the “harder stuff” as shorthand for leadership, change, culture and implementation so I thought I would reproduce a post I made in Radar last week titled, “ Getting Web 2.0 right: …

Here is a basic Web 2.0 overview (shortened due to time constraints) that I just gave to a group in Detroit:
[slideshare id=540228&doc=web2jmicheleross-1217801034380621-9&w=425]