My new article for Forbes covering the real-time web is out this morning here:
There is a lot of fuss and confusion over the term “real-time Web” epitomized in this recent comment on O’Reilly Radar:
“I’ve been …

While we have been wringing our hands over the loss of newspapers this year, I fundamentally believe that journalism will come out OK… I can’t say the same for the prospects of remaining anonymous in civic life.

Web 2.0 hinges upon the notion that online users add value through (1) explicit co-creation;  think of Dell’s Ideastorm or Threadless, (2)  their behavior; think Amazon’s recommendations “people like you also bought…” or (3) the …

Here are four key principles for creating a stronger business in the network economy:

Listening beats Talking
Open beats Closed
Relationships Beat Transactions
Questions beat Answers

Over the course of the next few posts I will …

Yesterday I was lucky enough to attend a Forrester round table on the future of the Social Web put together by Jeremiah Owyang and hosted by SAP (thanks to both for an incredible job).  It …

I often refer to the “harder stuff” as shorthand for leadership, change, culture and implementation so I thought I would reproduce a post I made in Radar last week titled, “ Getting Web 2.0 right: …

Here is a basic Web 2.0 overview (shortened due to time constraints) that I just gave to a group in Detroit:
[slideshare id=540228&doc=web2jmicheleross-1217801034380621-9&w=425]
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