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Evangelist’s Toolkit: Facilitating the Conversation
October 9, 2008 – 7:18 am | View Comments
Evangelist’s Toolkit: Facilitating the Conversation

Here is one of the  tools that I use to help mobilize energy and stay on a productive path during an engagement:

Divergent thinking describes a mindset where anything is possible, new ideas are welcome from …

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The Harder Stuff – Leadership, Culture and Change
October 8, 2008 – 9:23 am | View Comments

I often refer to the “harder stuff” as shorthand for leadership, change, culture and implementation so I thought I would reproduce a post I made in Radar last week titled, “ Getting Web 2.0 right: …

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Interview: Customer Service is the New Marketing
October 2, 2008 – 9:38 am | View Comments
Picture 12

During the Web 2.0 Expo in New York I filmed a series of interviews. The focus was always the same: how can traditional business look to get the benefit of social technologies? …

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The Evanglist’s Toolkit – Part One
September 30, 2008 – 11:37 am | View Comments

Thanks to everyone who attended the recent webinar.  Here are the slides from that presentation.  The “slideshare” icon will allow you to download the set from Slideshare.   I would love to hear any follow …

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Web 2.0 Presentation
August 8, 2008 – 8:52 am | View Comments

Here is a basic Web 2.0 overview (shortened due to time constraints) that I just gave to a group in Detroit:
[slideshare id=540228&doc=web2jmicheleross-1217801034380621-9&w=425]

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