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Online Communities – An Interview with Francois Gossieaux
November 14, 2008 – 12:32 pm | View Comments
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This is a cross-post from Radar:
Recently I spoke with Francois Gossieaux of Beeline Labs about the role of online communities in the enterprise.   Francois has been evangelizing the learning gained from his recent study, The …

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Moment of Truth: We are all Marketers Now
October 22, 2008 – 10:19 pm | View Comments

Attending the recent Forrestor Roundtable on the future of the Social Web I made an offhand comment that we are all in the business of marketing now – whether we like it or not.   Here …

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Networked Democracy: Video Interview with Jascha Franklin-Hodge
October 21, 2008 – 12:10 pm | View Comments
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Blue State Digital was born out of Jascha’s experience helping Howard Dean’s seminal run for the White House in ’04. and is the technology and strategic services company powering Barack Obama (and many other Democratic leaders and social justice causes like Save Darfur and We Can Solve It).

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Pirates and Poohbahs Unite!
October 15, 2008 – 9:14 pm | View Comments
Pirates and Poohbahs Unite!

Yesterday I was lucky enough to attend a Forrester round table on the future of the Social Web put together by Jeremiah Owyang and hosted by SAP (thanks to both for an incredible job).  It …

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Evangelist’s Toolkit: Facilitating the Conversation
October 9, 2008 – 7:18 am | View Comments
Evangelist’s Toolkit: Facilitating the Conversation

Here is one of the  tools that I use to help mobilize energy and stay on a productive path during an engagement:

Divergent thinking describes a mindset where anything is possible, new ideas are welcome from …

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The Harder Stuff – Leadership, Culture and Change
October 8, 2008 – 9:23 am | View Comments

I often refer to the “harder stuff” as shorthand for leadership, change, culture and implementation so I thought I would reproduce a post I made in Radar last week titled, “ Getting Web 2.0 right: …

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Interview: Customer Service is the New Marketing
October 2, 2008 – 9:38 am | View Comments
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During the Web 2.0 Expo in New York I filmed a series of interviews. The focus was always the same: how can traditional business look to get the benefit of social technologies? …

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The Evanglist’s Toolkit – Part One
September 30, 2008 – 11:37 am | View Comments

Thanks to everyone who attended the recent webinar.  Here are the slides from that presentation.  The “slideshare” icon will allow you to download the set from Slideshare.   I would love to hear any follow …

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Web 2.0 Presentation
August 8, 2008 – 8:52 am | View Comments

Here is a basic Web 2.0 overview (shortened due to time constraints) that I just gave to a group in Detroit:
[slideshare id=540228&doc=web2jmicheleross-1217801034380621-9&w=425]

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