If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!

I just read read a fantastic Esquire article about Robert Caro, author of the magisterial, multi-volume biography of Lyndon Johnson.  Caro, despite …

This post is part of an ongoing series taken from my eBook on Social Media Architecture; a Field Guide to Unifying your Social Media Presence.   You can download the entire book here.
———————–
Most …

A Social Media Architecture is “A structure that brings harmony, utility and durability to the diverse elements of an organization’s social media presence”

However, as we move from social media as a novel new means of building relationships, to a mission critical part of the business infrastructure the terms of success will move from isolated pages and campaigns to connectedness and coordination .

I have recently published an eBook on  ”social media architecture.”  I will be posting much of the content serially on this blog over the coming weeks.  However the best way to read it is to …

The great game on the Internet is to own as many of the disparate pieces that make up The Internet Operating System.   The pieces of this puzzle are many (and well covered in Tim O’Reilly’s …

I was fortunate enough to get a chance to sit down with John Hagel at last week’s Web 2.0 Summit and discuss a few big-ticket emerging trends: (1) the rise of the “real time” web, (2) the move from the information web (the web of documents) to the social web (the web of people) and (3) the continued promise of mobile devices.

Open beats Closed states a rather obvious law of doing business on the Internetwork:  There is more talent outside your company than within it.  Companies that harness the power of relationships using networks to tap …

I was reviewing some notes for an upcoming presentation and found this gem of a quote from a BusinessWeek interview with Jeff Bezos.
Q: Every company claims to be customer-focused. Why do you think so few …

Roughly one year ago I was in conversation with the CEO of one of the largest online portals for Human Resources.  My pitch:  Human Resources should be leading the charge in helping businesses understand the …