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The average age of the C-Suite in the U.S. is 53.  These leaders first encountered the Internet in their 40s, …

Here are four key principles for creating a stronger business in the network economy:

Listening beats Talking
Open beats Closed
Relationships Beat Transactions
Questions beat Answers

Over the course of the next few posts I will …

This is a cross-post from Radar:
Recently I spoke with Francois Gossieaux of Beeline Labs about the role of online communities in the enterprise.   Francois has been evangelizing the learning gained from his recent study, The …

Attending the recent Forrestor Roundtable on the future of the Social Web I made an offhand comment that we are all in the business of marketing now – whether we like it or not.   Here …

Yesterday I was lucky enough to attend a Forrester round table on the future of the Social Web put together by Jeremiah Owyang and hosted by SAP (thanks to both for an incredible job).  It …

During the Web 2.0 Expo in New York I filmed a series of interviews. The focus was always the same: how can traditional business look to get the benefit of social technologies? …

Thanks to everyone who attended the recent webinar.  Here are the slides from that presentation.  The “slideshare” icon will allow you to download the set from Slideshare.   I would love to hear any follow …

In the network economy Listening beats Talking:  Listening is another way of finding answers – and finding answers from new places – from customers, partners and employees outside of the leadership circle.    Why is this …

Here is a basic Web 2.0 overview (shortened due to time constraints) that I just gave to a group in Detroit:
[slideshare id=540228&doc=web2jmicheleross-1217801034380621-9&w=425]