We are hurtling towards a world of total information capture where email, texting, instant message and mobile video are documenting our everyday speech and action – in effect rendering all speech as text. There will be few places to “talk” without that talk being given the weight and permanence of text.

Applied to business, Collaboration is the promotion of more efficient means of sharing knowledge and a more effective means of making decisions. Technology plays a big role in the former, but it isn’t the complete package. Technology alone doesn’t give an organization collaboration – it gives it information flow by connecting people. How an organization can effective decision-making is all about culture

Fundamental to the Internet as a many-to-many communications network  is the notion of disintermediation.   Everyone has their own broadcast tower and doesn’t need a middle-man to  put their voice into a public forum.  What’s …

This was originally posted on O’Reilly Radar.
In business “Faster is Better” is better for more reasons than you might think
For the past several years I have been thinking about the role of speed in customer …

As science begins its march into every discipline I see companies falling into the trap of driving their business from research (customer insight) while still lacking any sense of purpose.

It was just before 9AM  GMT +2 on Friday and I was working in a client’s conference room.   I happened to look at my Twitter feed and saw this – “Japanese Tsunami is live on …

Business is Social creates a human-scale organization – one with more points of contact with the outside world, one where information flows more freely in all directions, one that is responsive to community, one that inherently cares about those it engages in business with; one that deals honestly and constructively with the world around it because it is part of (and depends upon) the same social group.

If one cannot make the case for the future it is natural to cling to the past. But in business past is never prologue. Making claims on the future by citing your past is a sure giveaway that something is missing at present.

The longer I stay in my career the more wisdom I find in this compact little phrase: Be Committed but Not Attached; be committed to the work that you do, the purpose you have, …

The supply of our time remains fixed, so when demand soars you are left with but two options; cut back on the demands or reduce wasted time anywhere you can find it.