How does an organization manage the increasing communications asymmetry between inside and outside?

On the inside, information flow is glacial and constricted to a few individuals at the top of the reporting pyramid. On the outside, information flow is kinetic and ubiquitous.

Just because “the audience now has a voice” doesn’t mean it should be exercised without interruption.

2009 was the year that everything received a “social” prefix; social media, social web, social business and so on. I wanted to ask John Hagel – co-chair of Deloitte’s Center for the Edge – for his take on the significance of the term and its importance for business.
John starts with a great quote, “in many respects we are going back to the future:” the Internet began as a social tool with early bulletin boards that connected small groups with shared interests (mainly academic researchers). Then the Worldwide Web came along

Kevin Kelly is a big thinker – focused on the intersection of technology, biology and culture. His current line of inquiry is around “What Technology Wants.” That is, taking technology’s point of view as a method to get a deeper understanding of what technology means in modern life, our relationship to it, and where it is headed.