We are at the beginning of a long rewrite of laws as a direct result of the rise of the Social Web.
Early this week, the FTC posted updated guidelines governing paid endorsements and sponsorships (first …

In the 80s and early 90s Total Quality Management (TQM) was all the rage.   As the idea moved from concept to execution – TQM divisions were set up within large organizations.  Then a funny thing …

I recently wrote a Radar post that generated a fair amount of discussion titled, “Stop Giving Newspapers Your Advice.  They Don’t Need It.” The point in that post was that we should stop doling out …

This is a cross-post from Radar.
Speculation about the demise of the news business and advice about what they should do about it is everywhere. It makes for great, self-congratulatory sport but it won’t …

My last post talked about the shifting nature of learning in the age of network communications.   It didn’t delve into any of the conflicts that this shift is creating.  Here is an old but …

I am constantly fascinated by the myriad “small” changes the Internet is causing in our lives and how these changes, when writ large across society, are totally transformational.   This is one of the network laws …

Blogging may seem old hat – but it can still be a powerful tool for a company.  Consider the recent Wells Fargo / Wachovia merger blog… A merger blog?  Yes, a blog all about the …

Implicit in any proclamation that technology will solve big problems (in the world or in our businesses) is that first a human being, or group of us, will conceive, organize, develop and then use technology …

Yesterday I was lucky enough to attend a Forrester round table on the future of the Social Web put together by Jeremiah Owyang and hosted by SAP (thanks to both for an incredible job).  It …

I stumbled on the Wachovia Twitter page.   It is strange to read these little tweets from a sinking ship in real time.
On Sept. 18 we hear that all is well at Wachovia:
CEO Bob Steel posts …