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Articles in Change

When Copies are Free, Make Something That Can’t Be Copied
July 18, 2010 – 12:47 pm | View Comments

The title of this post is a quote from Kevin Kelly.  I was reminded of it when I read this brief entry in Boing Boing, titled, “Winds howl over the deserted moonscape behind Rupert Murdoch’s …

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Tacit Knowledge, Serendipity and the Social Web: John Hagel Interview
November 18, 2009 – 7:40 am | View Comments
Picture 31

2009 was the year that everything received a “social” prefix; social media, social web, social business and so on. I wanted to ask John Hagel – co-chair of Deloitte’s Center for the Edge – for his take on the significance of the term and its importance for business.
John starts with a great quote, “in many respects we are going back to the future:” the Internet began as a social tool with early bulletin boards that connected small groups with shared interests (mainly academic researchers). Then the Worldwide Web came along

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When Your Smart Phone Knows Everything
November 9, 2009 – 7:16 am | View Comments
When Your Smart Phone Knows Everything

How long before we can scan any object and know more about its ingredients than the misleading label? How long before every in-store customer seamlessly moves online to the vast Internet marketplace to find the rock-bottom price and bargain with you?

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Blogging Guidelines from FTC and Changing Laws in the Age of the Social Web
October 8, 2009 – 8:54 pm | View Comments

We are at the beginning of a long rewrite of laws as a direct result of the rise of the Social Web.
Early this week, the FTC posted updated guidelines governing paid endorsements and sponsorships (first …

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Social Media Goes the Way of Total Quality Management
October 2, 2009 – 12:03 pm | View Comments
Social Media Goes the Way of Total Quality Management

In the 80s and early 90s Total Quality Management (TQM) was all the rage.   As the idea moved from concept to execution – TQM divisions were set up within large organizations.  Then a funny thing …

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How Organizations Become Institutions – How Institutions Die
September 17, 2009 – 4:51 pm | View Comments
How Organizations Become Institutions – How Institutions Die

I recently wrote a Radar post that generated a fair amount of discussion titled, “Stop Giving Newspapers Your Advice.  They Don’t Need It.” The point in that post was that we should stop doling out …

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The Failure of Newspapers and What it Means to the Rest of the World
September 15, 2009 – 3:46 pm | View Comments

This is a cross-post from Radar.
Speculation about the demise of the news business and advice about what they should do about it is everywhere. It makes for great, self-congratulatory sport but it won’t …

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When Did Using a Calculator Stop Being Considered Cheating?
April 12, 2009 – 3:08 pm | View Comments
When Did Using a Calculator Stop Being Considered Cheating?

My last post talked about the shifting nature of learning in the age of network communications.   It didn’t delve into any of the conflicts that this shift is creating.  Here is an old but …

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Learning in the Internet Age
April 3, 2009 – 10:51 am | View Comments
Learning in the Internet Age

I am constantly fascinated by the myriad “small” changes the Internet is causing in our lives and how these changes, when writ large across society, are totally transformational.   This is one of the network laws …

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Wells Fargo / Wachovia Blog: Lessons On How Blogs Are Still A Powerful Tool
January 13, 2009 – 10:31 pm | View Comments
Wells Fargo / Wachovia Blog: Lessons On How Blogs Are Still A Powerful Tool

Blogging may seem old hat – but it can still be a powerful tool for a company.  Consider the recent Wells Fargo / Wachovia merger blog… A merger blog?  Yes, a blog all about the …

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