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Blogging Guidelines from FTC and Changing Laws in the Age of the Social Web
October 8, 2009 – 8:54 pm | View Comments

We are at the beginning of a long rewrite of laws as a direct result of the rise of the Social Web.
Early this week, the FTC posted updated guidelines governing paid endorsements and sponsorships (first …

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Subscribing to People – Not Magazines. One More Reason Why Twitter Matters
October 4, 2009 – 8:57 pm | View Comments

If you’re company is building an approach to Twitter – great. If you are focused on using it to meet business objectives – great. If you aren’t thinking about how Twitter can make everyone in your organization smarter – you are missing what I think is the biggest opportunity.

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Social Media Goes the Way of Total Quality Management
October 2, 2009 – 12:03 pm | View Comments
Social Media Goes the Way of Total Quality Management

In the 80s and early 90s Total Quality Management (TQM) was all the rage.   As the idea moved from concept to execution – TQM divisions were set up within large organizations.  Then a funny thing …

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Not a Good Day to Be Joshua Ross
October 2, 2009 – 10:23 am | View Comments
Not a Good Day to Be Joshua Ross

Today my name  appeared in a blog post from my friend and mentor David Burk as “Josh Ross” — and while I was happy for the mention, and David does know me as “Josh” – …

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Maximizing Privacy while Minimizing Offense on Facebook
October 1, 2009 – 4:47 pm | View Comments
Maximizing Privacy while Minimizing Offense on Facebook

How you set up your Facebook account has a lot to do with how you use it and how much privacy you need – Just remember, there is no substitute for exercising discrtion and never posting things that you don’t want to go public. You never know….

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Should You Use Facebook to Post Work Requests?
September 22, 2009 – 5:35 pm | View Comments

Here is another in my ongoing Forbes series, Social Sense and Sensibility. The idea is to help organizations understand how to properly leverage social tools for business use.
If you have any questions you would …

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Open Beats Closed: Netflix Announces $1M Dollar Prizewinner
September 21, 2009 – 3:37 pm | View Comments
Open Beats Closed: Netflix Announces $1M Dollar Prizewinner

Open beats Closed states a rather obvious law of doing business on the Internetwork:  There is more talent outside your company than within it.  Companies that harness the power of relationships using networks to tap …

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Productivity Paradox In The Age of Social Networks
September 19, 2009 – 8:57 am | View Comments

When I wrote “A Corporate Guide for Social Media“  for my Forbes column this single statement drew the most attention:
Build your policies around job performance, not fuzzy concerns about productivity.
If your employees are using Facebook …

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How Organizations Become Institutions – How Institutions Die
September 17, 2009 – 4:51 pm | View Comments
How Organizations Become Institutions – How Institutions Die

I recently wrote a Radar post that generated a fair amount of discussion titled, “Stop Giving Newspapers Your Advice.  They Don’t Need It.” The point in that post was that we should stop doling out …

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How to Balance Personal and Professional on Twitter
September 16, 2009 – 2:42 pm | View Comments

Answering the question: What percentage of tweets should be personal/professional interests?

Loose Transcript
I find this question fascinating because with social technologies business IS personal so that line is very blurry. – Think about some …

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