The title of this post is a quote from Kevin Kelly.  I was reminded of it when I read this brief entry in Boing Boing, titled, “Winds howl over the deserted moonscape behind Rupert Murdoch’s …

I’ve come to the conclusion that meetings are good.   And we need more of them – not less.
Most executives have a knee-jerk reaction against meetings; they are a waste of time.   Employees couldn’t agree …

This leads to an obvious assertion that has huge implications: Over time businesses that “get” social and adhere to a social contract will thrive – while those that do not, will wither.

In 2008 I delivered a keynote at a conference on law and journalism.  The mood among the journalists present was one of palpable contempt for blogging and “citizen journalism.”  You  would think we were witnessing …

I received an email today letting me know that a friend had just passed away after complications arose during her surgery last week.   She was part of the community of friends Yvette and I have …

BPGlobalPR, the fake Twitter account mocking BP has , at the time of this writing, over 150,000 followers.  It is dark humor – but it is humorous.

Many people have taken to social media to vent …

The consistent argument is that people have an “insatiable appetite” for sharing, that privacy is dead and that this is a positive social development. This spin on privacy is also an abdication of reality and corporate responsibility.

I had the privilege to present at Web 2.0 Expo this past week.  Here is the SlideShare presentation: Building a Social Business.    I tend to hew to Stowe Boyd’s definition of a Social Business,
A social …

ensuring etiquette never has been nor ever will be the domain of automated surveillance, or platforms (online or off) that host literally billions of conversations. Not because of the technical challenges but because of the nature of etiquette itself. Etiquette is a social norm that is instilled through acculturation in your family, school, community and broader media diet. You do not arrive at good etiquette through policing but through culture and education more do you enforce etiquette through policy and punishment. Policy and punishment are guardrails but it is community norms that constrain bad behavior.

Reading the Fast Company article on how Twitter is being used now as an accurate means of predicting sales or behavior.  In this case movies.  While the application of Twitter as an effective prediction engine …