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Ecommerce by Invitation
September 2, 2009 – 12:48 pm | View Comments
Ecommerce by Invitation

I just found The Gilt Groupe. From their site:
Gilt Groupe provides access, by invitation only, to Men’s, Women’s and Children’s coveted fashion and luxury brands at prices up to 70% off retail. Each sale lasts …

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Social Sense and Sensibility – New Video Series on Forbes
August 26, 2009 – 9:36 am | View Comments

This is a new video series that I have begun with Forbes.  I have long wanted a larger forum to discuss the issue of social media etiquette.  While the term “etiquette” often conjures an image …

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Why I Love Posterous
August 23, 2009 – 3:35 pm | View Comments
Why I Love Posterous

I recently began experimenting with a new web publishing service called Posterous.   I love it.  Here is why:
Posterous begins with something nearly everyone knows how to do (email) and uses that as the basis for …

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Skills Focus vs. Customer Focus
August 16, 2009 – 11:50 pm | View Comments

I was reviewing some notes for an upcoming presentation and found this gem of a quote from a BusinessWeek interview with Jeff Bezos.
Q: Every company claims to be customer-focused. Why do you think so few …

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The Productivity Myth – Step Away From the Twitter – Get Back to Work
August 12, 2009 – 4:44 am | View Comments

This is a cross-post from Radar
Ever since I posted a how-to on establishing guidelines for social media in the workplace, the issue that has generated the most energy concerns productivity. Employers it seems are very …

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Alert: Joshua Ross is Up to No Good
August 5, 2009 – 2:50 am | View Comments

Does your name contain your fate?  Or some clues into your personality?
One of the easiest ways to see where you are showing up on the Internet is to set up a Google Alert. Just …

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Social Media Guidelines – The Sequel
July 30, 2009 – 8:29 am | View Comments
Social Media Guidelines – The Sequel

Thanks to everyone who attended today’s webcast.   As promised, I wanted to put some supporting materials online for you.   If you have any questions I will answer them here in the comments area.
There are two …

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In Defense of Social Media (at least some of it)
July 23, 2009 – 10:48 am | View Comments

This is a cross-post of a recent Radar piece I wrote
Scott Berkun just posted a great rant titled, Calling Bullshit on Social Media.  I suggest everyone read it.  Berkun raises good  points – and I …

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Social Media Blurs the Lines between Business Functions
July 17, 2009 – 10:46 am | View Comments
Social Media Blurs the Lines between Business Functions

This single screen capture from Peets Tweets is a great example of how Social Media blurs the boundaries between business functions.

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Establishing Your Corporate Social Media Policy
July 14, 2009 – 9:55 am | View Comments

Recently I wrote an article for Forbes magazine entitled, A Corporate Guide to Social Media. It struck a nerve.  I have received a lot of direct email from executives asking questions and providing some of …

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