When checklist cultures meet non-checklist cultures – the clash can be ugly. Much of the difficulty that “digital” people have with integrating their discipline with others (traditional PR or marketing for instance) derives from this culture clash.

I have been watching the Old Spice phenomenon with interest and admiration so don’t get me wrong; it will set the bar for great, creative work in advertising but is it a high point for …

The title of this post is a quote from Kevin Kelly.  I was reminded of it when I read this brief entry in Boing Boing, titled, “Winds howl over the deserted moonscape behind Rupert Murdoch’s …

I’ve come to the conclusion that meetings are good.   And we need more of them – not less.
Most executives have a knee-jerk reaction against meetings; they are a waste of time.   Employees couldn’t agree …

This leads to an obvious assertion that has huge implications: Over time businesses that “get” social and adhere to a social contract will thrive – while those that do not, will wither.

In 2008 I delivered a keynote at a conference on law and journalism.  The mood among the journalists present was one of palpable contempt for blogging and “citizen journalism.”  You  would think we were witnessing …

I received an email today letting me know that a friend had just passed away after complications arose during her surgery last week.   She was part of the community of friends Yvette and I have …

BPGlobalPR, the fake Twitter account mocking BP has , at the time of this writing, over 150,000 followers.  It is dark humor – but it is humorous.

Many people have taken to social media to vent …

The consistent argument is that people have an “insatiable appetite” for sharing, that privacy is dead and that this is a positive social development. This spin on privacy is also an abdication of reality and corporate responsibility.

I had the privilege to present at Web 2.0 Expo this past week.  Here is the SlideShare presentation: Building a Social Business.    I tend to hew to Stowe Boyd’s definition of a Social Business,
A social …