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Article Archive for April 2012

On the Power of Clarity, Specificity and Persistence
April 21, 2012 – 5:26 am | 7 Comments
On the Power of Clarity, Specificity and Persistence

I just read read a fantastic Esquire article about Robert Caro, author of the magisterial, multi-volume biography of Lyndon Johnson.  Caro, despite being a self-admitted “fast writer” doesn’t begin his writing until he is perfectly clear on …

The Problem with Exceptionalism – and Seeking Common Cause in Organizations
April 8, 2012 – 6:35 am | 5 Comments
The Problem with Exceptionalism – and Seeking Common Cause in Organizations

In my field it is clear that you need specialists (i.e. “exceptional” talent) for many initiatives you might undertake; for example search, mobile, ecommerce, privacy issues, social media and so on. No argument there. The problem is that exceptionalism tends to be the default setting within organizations; we begin by thinking we know more than others, that our problem is unique, that we have special needs.