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Thanks to everyone who attended the recent webinar.  Here are the slides from that presentation.  The “slideshare” icon will allow …

In the network economy Listening beats Talking:  Listening is another way of finding answers – and finding answers from new places – from customers, partners and employees outside of the leadership circle.    Why is this …

As Google turns 10 they posted a great summary about where collective intelligence is headed:
we’ll … see a rush of new devices customized to particular applications, and more environmental sensors and actuators, all sending and …

I am excited to be speaking at the upcoming Expo in New York -but more interested in hearing from this year’s line-up of speakers. Over the past few years the focus of the Expo …

Back in the early ’90s The Men’s Wearhouse’s George Zimmer would come on the radio and play audio recordings of happy customers. It always struck me that this was the quintessential, brilliant campaign. …